On-line 100% Guarantee:
- T.A.S.C.O. will quickly replace, refund, or exchange any products with poor quality or workmanship (Not including normal wear and tear of the item after usage)
- T.A.S.C.O. will quickly replace, refund, or exchange any unused product that does not meet your expectations up to 30 days after the purchase.
- T.A.S.C.O. will quickly provide any exchanges free of shipping; however, we request a return of the product (if possible). We will provide a free gift for your inconvenience.
- T.A.S.C.O. will give a 100% credit for the cost of your return products (Does not include shipping costs). If it's our mistake your shipping costs will also be refunded.
- Any other problems with your order, please just contact us and we'll do our best to fix it.
- If you need to return or replace an item, the first step is to apply for a return authorization # at this e-mail address.
or simply fill out the form below.
- If you can, please include the following information:
- Your Name
- Order Number (if placed online)
- Name of Product Being Returned
- Reason for the Return
- What you would like to do (Return another product, refund, exchange, etc.)
- The shipping address of the item
- Daytime Phone Number
- E-Mail Address.
- We'll send you back a return authorization number within next 2 days.
- Simply print out the e-mail we return and/or enclose all the return information (#2 above) with the package. Then send the products to the address below. If you can enclose the invoice or a copy of the credit card slip, that will also help to speed things up.
Texas America Safety Company
4400 Danhil Drive
Brownwood, TX 76801
Attn: Returns Department
Note: For your protection, be sure to use a shipping method that has a tracking number.
- That's it. We will make the adjustment or exchange and then send the confirmation to your e-mail address. Generally refunds and exchanges are made within 2-3 business days.
We want to make sure all of your orders meet your satisfaction. If there is a problem, please just let us know. We will do out best to correct the situation.